Roadmap

A snapshot of what we've recently shipped and what we're working on next. This isn't a committed timeline — priorities shift based on customer feedback. See the changelog for exact ship dates.

Recently shipped

  • Incident postmortems with one-click publishing to your public status page
  • Customer-facing public status pages
  • SLA policy management and SLA compliance reporting
  • Datto RMM, N-able, and SolarWinds integrations
  • Autotask PSA as a ticket-creation target for workflows
  • Outbound webhook actions in workflows

In progress / exploring

  • A full documentation site covering setup, integrations, and the API
  • SOC 2 Type II certification
  • Additional PSA and RMM integrations based on customer requests

Have a feature request? Tell us about it.